Any company you hire to provide moving services for you must provide you with a contract, often referred to as a bill of lading. One of the most important parts of this contract is called the Order for Service document, which details the specifics of the moving services you’ve requested. It’s important that review the terms listed in this document since it includes the services to be provided, the terms of liability, as well as your personal contact information, all of which you should make sure are correct. In the event that your plans change or you decide not to move, you must cancel the Order for Service document, in which case a fee may be assessed. It is required by law that you receive an Order for Service form that includes the information mentioned above when you hire a moving company.
In addition to the services you’ve requested, the Order for Service form will also list the amount to be charged for the services, which is another good reason to take a careful look at the document. The cost indicated on the document should reflect the amount you were initially quoted when you contacted the moving company, though there are some cases in which it may be slightly higher. If you received a non-binding quote, that means that the cost can fluctuate slightly depending on the specifics of your move, but it should not be substantially different. If you received a binding estimate, the price should be right around the same figure you were initially quoted.
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Now that we’ve covered the basics of what an Order for Service document is, let’s dig into the specifics of what it should cover. If any of these elements are not included in the document, or any portion is left blank, you should contact the moving company immediately to rectify the oversight. Do not sign an Order for Service that is incomplete. Here is what should be included:
As you can see, the Order for Service document is rather comprehensive in that it covers all the details of your move. Make sure to review it carefully to ensure that it matches your expectations of both services you expect and the pricing schedule you’ve agreed to.